1) Verifying calls and Data Validation
2) Taking feedback from the customer and educating him regarding the process and product
3) Doing Scheduled Call backs to Customer to maintain customer interest and improve customer retention
4) Resolving Customer queries and coordinate with Technical Team to assist customer for end to end issues.
5) Maintaining Customer Satisfaction to the maximum level
6) Maintaining quality as per the standard.
7) Invoice generation
8) After sale service to be provided to the customer
1) Both Male or female candidates can apply
2) Minimum 2 years experience in Outbound/Inbound International process
3) Should have excellent communication skills in English
4) Dynamic & experienced personnel from international BPOs are preferred.
5) Any Graduation
6)Should be flexible for different shifts
1) Complimentary lunch or dinner
2) Pick up and drop facilities on both sides
3) Referral Bonus on a monthly basis
4) Incentives available as per the performance
SALARY: 12k-22k,Experienced :Hike of 20-30%.
company profile- We launch your career forward. . through the right guidance, training and motivation.
Maven Infotech offers you a rare opportunity to grow and excel in your career through various positions in the field of customer support, technical support, business analytics and software. We are an equal opportunities employer and thus we believe that each employee is equally important. Everyone gets the fair opportunity to learn and grow in a healthy environment, backed with the most modern technological platforms. Some of the highest standards of training have been put in place at Maven Infotech, allowing the trainees to get a firsthand experience of the professional world.
We have the best learning and development teams to train and motivate the best of young minds into world class professionals.
Contact Numbers 9874744517 , 9830531292 , 9163139487 , 9874744309 , 9883011122 , 8697657486 , 9830540993 , 9674741946 , 9830933443
Company Website- http://www.mavenindia.org/
Follow us on YouTube :- https://youtu.be/f9_cKXgpjdo
Contact Person-Riya Adhya(HR)
Maven Infotech Pvt Ltd
Ecospace Rajarhat ,
Newtown , Kolkata-700156
Building 4A , 2nd floor
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